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Aftersales Engineer for Advansor Aftersales Department

Advansor is looking for an Aftersales Engineer to become a part of an international team driven by delivering the best customer support

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Danmark Midtjylland

Are you a skilled Refrigeration Technician passionate about securing high quality technical support?

Are you motivated by becoming a key employee in a successful company driving by climate actions? Then please read on.

Advansor designs and produces the world’s best sustainable CO2 climate solutions. We know CO2 by heart, and we have gained rock solid experience from designing and producing more than 14,000 racks.

We proudly offer our expertise, best practice, and training to our customers, by sharing knowledge and experience through various sources such as webinars, online trainings and 2-day courses in our state-of-the-art training centre.

Your role
Working from our facilities in Brabrand you will become part of our Aftersales Department, which handles support, warranty, training, and commissioning of our sustainable CO2 refrigeration and heating systems.

The Technical Support function is one of our core businesses and the aim is to give the best support to our customers regarding our racks in terms of help to start up, fault diagnosis and technical issues during operation.

In your role as Aftersales Engineer, your main responsibility will be securing high quality Technical Support by phone or mail to our customers. We offer 24/7 service to our customers.

Further the job includes warranty claim handling and a wide range of support to our customers regarding ensuring new spare parts identification if needed.

You will become part of a competent team with strong teamwork and will also get to collaborate widely with colleagues across the corporation in ensuring that our customers receive the best service.

We support customers across Europe and LATAM, and the Aftersales team is represented at our HQ in Brabrand, across Europe and LATAM.

Your background

You have a background as Refrigeration Technician or similar experience. As we use CO2 for refrigeration and heating, knowledge about CO2 as refrigerant is an advantage. However, we will make sure that you receive the proper training.  

We expect you to be quality conscious, solution-oriented, driven by ensuring high quality service, and that you want to share your knowledge to other refrigeration technicians in our CO2 solutions.

As we are offering our service worldwide and support our customers based on +20 languages, language skills are important – primarily english. You need to be able to communicate clearly and professionally in English, both verbally and in writing, as this is our corporate language. Additional language skills, as e.g. Polish, French or German, would be an advantage.

We offer

As part of Team Advansor, you will get to work with more than 300 competent colleagues of more than 20 different nationalities and join us in our mission: to design and produce the world’s best sustainable climate solutions. You will become part of a highly ambitious company that values a good working environment, diversity, and teamwork.

Salary is decided based on your qualifications.

Advansor A/S
Rosbjergvej 7a
8220 Brabrand

Sådan ansøger du

Please contact Rikke Thobo-Carlsen, HR Business Partner at rtc@advansor.com or by phone: +45 35 25 60 43 if you have any questions about the position or Advansor as a workplace.

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