Fakta om udbudet

EU-nr

2021/S 013-029074

Offentliggjort

20.01.2021

Udbudstype

Vejl. periodisk bekendtgørelse

Udbyder

DSB

Sales System; the Selling of International Tickets, Reservations and Travel Passes

DSB

Periodic indicative notice – utilities

This notice is a periodic indicative notice only

Services

Legal Basis:

Directive 2014/25/EU

Section I: Contracting entity

I.1) Name and addresses

Official name: DSB
National registration number: 25 05 00 53
Postal address: Telegade 2
Town: Taastrup
NUTS code: DK DANMARK
Postal code: 2630
Country: Denmark
Contact person: Anders Honoré Dancker
E-mail: anhd@dsb.dk
Telephone: +45 24687628
Internet address(es):
Main address: www.dsb.dk
Address of the buyer profile: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/63264

I.3) Communication

Additional information can be obtained from the abovementioned address

I.6) Main activity

Railway services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title:

Sales System; the Selling of International Tickets, Reservations and Travel Passes

Reference number: PIN_01/2021 Sales System: International tickets

II.1.2) Main CPV code

72212100 Industry specific software development services

II.1.3) Type of contract

Services

II.1.4) Short description:

DSB is currently employing a platform for sales of international tickets, reservations and travel passes for travelling by train, delivered by an external supplier. Besides the distribution platform itself, the existing supplier also delivers a number of related services. DSB intends to prolong the existing engagement with additional 2 years.

II.1.5) Estimated total value

II.1.6) Information about lots

This contract is divided into lots: no

II.2) Description

II.2.2) Additional CPV code(s)

72210000 Programming services of packaged software products

72211000 Programming services of systems and user software

72212480 Sales, marketing and business intelligence software development services

72212481 Sales or marketing software development services

72220000 Systems and technical consultancy services

72227000 Software integration consultancy services

72240000 Systems analysis and programming services

72246000 Systems consultancy services

72261000 Software support services

72268000 Software supply services

II.2.3) Place of performance

NUTS code: DK DANMARK

Main site or place of performance:

Taastrup.

II.2.4) Description of the procurement:

DSB wishes to continue selling tickets to international travellers by train supported by a sales system for its international travellers. The existing supplier delivers a total solution containing the products and services provided and specified for the current solution.

DSB is currently using a platform for sales of international tickets, reservations and travel passes for travelling by train, delivered by an external supplier. Besides the distribution platform itself, the supplier also delivers a number of related services. The services include the following:

(a) development services: initial development and specific development based on the ongoing change and evolution in the business

(b) ongoing services; whereas this include: hosting services, maintenance services, product management services, help desk support services, incident management, release management and accounting and settlement services.

The distribution platform provides the following key features: multi-carrier, multi-product, multi-channel, multi-segment: multiple rail segments can be booked in one transaction, Universal product identification and Overall travel dossier (Super PNR).

The existing supplier rail platform consists of five business domains: information, booking, payment/POS, customer and fulfilment.

The distribution platform comprises inventory system connectors that provide availability, sales and after-sales functionality to: EPA and other reservation system, DB, SNCF and passes via a web service connection to the supplier's own inventory system. The system sends all relevant transaction information (i.e. sales data) to the DSB Integration Platform. The supplier delivers the datafiles and documents that is needed, for DSB to carry out the accounting and settlement according to the UIC regulations described in the UIC leaflet 301 and 311.

The possibility to introduce a white label APP is being investigated in order to move in the direction of digital distribution (eCommerce) and fulfilment and could be included in the setup.

II.2.14) Additional information

Further information about the sales system and DSB's requirements can be obtained with the email entered in section I.1). DSB wishes — with respect to the market search carried out with this notice — to continue using the sales system for sales of international tickets, reservations and travel passes, delivered by an external supplier the next 3 years.

II.3) Estimated date of publication of contract notice:

02/02/2021

Section IV: Procedure

IV.1) Description

IV.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2) Administrative information

Section VI: Complementary information

VI.3) Additional information:

Interested economic operators are requested to contact DSB at the section I.1) entered email in order to receive further information regarding DSB's requirements for the task.

As this notice is used for a market search the publication date in section II.3) is only indicative.

VI.5) Date of dispatch of this notice:

15/01/2021