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Rejsekort and Rejseplan A/S
Invitation for Request for Information Regarding the Market for the Future System to Support a Single National Mobility Service to Public Transport in Denmark
Rejsekort and Rejseplan A/S
Prior information notice
This notice is for prior information only
Services
Section I: Contracting authority
National registration number: 27332072
Postal address: Automatikvej 1,1
Town: Søborg
NUTS code: DK0 Danmark
Postal code: 2860
Country: Denmark
Contact person: Luke Smith
E-mail: lukesmith@deloitte.dk
Telephone: +45 42738273
Internet address(es):
Main address: https://www.rejsekort.dk/Request-for-information?sc_lang=en
Section II: Object
Invitation for Request for Information Regarding the Market for the Future System to Support a Single National Mobility Service to Public Transport in Denmark
The purpose of this RFI is to assist Rejsekort and Rejseplan A/S in making a market survey prior to, the possible, launch of a call for tender for the future system to support a single national Mobility service to public transport in Denmark.
The objectives are to:
(a) better understand the potential market of MaaS providers;
(b) gauge market interest and the capacity of potentially interested parties to meet the needs of Rejsekort and Rejseplan A/S.
Suppliers interested in participating in the dialogue phase, shall apply by sending a filled out questionnaire to the contact person. Rejsekort and Rejseplan A/S reserves the right to only invite 5 suppliers for the final dialogue.
The selection will be based on the terms and conditions described in the material available on the website for the RFI. Submission deadline will be 10 working days after this prior information notice is published. the exact date Can be found in the material on the website.
Rejsekort and Rejseplan A/S (hereon after called RKRP) runs an electronic ticketing system for travelling by bus, train and metro on behalf of public transport authorities and transport companies in Denmark. RKRP operates two platforms that constitute the national infrastructure with regards to public travel search, travel information and ticketing:
Rejsekort unites all regions and different transport authorities and operators into a common system, which works as both ticket and means of payment. Current date, Rejsekort has more than 3.1 million active travel cards resulting in approximately 10 million journeys and a turnover of around DKK 350 million. a month on behalf of PTAs.
Rejseplanen is one of the Danes' most used services, with over 35 million entered journeys every month and over 1.2 million journey-searches on the busiest days. The Rejseplan API is the foundation for all other search functions, that shows journeys, pricing and ticketing information for all public transport in Denmark.
RKRP has set up strategic themes for the future system; improved availability, ease of use, better customer insight, and cheaper services to RKRPs direct customers. RKRP deliver the national mobility service that public transportation companies can integrate to via API. Our services cover all types of mobility providers that have interest in our services. Hence, it is our goal to be able to handle all commercial products from the transport companies and other mobility providers. Our service could in the future also be extended to neighboring regions such as Northern Germany and the southern part of Sweden.
A customer-centric focus, when delivering our services will be an integral part of the way RKRP will make public transport more attractive to the end-user. This shall ensure a seamless and intuitive support of the publicly available mobility services, covering planning, reservation, ticket purchasing, as well as personalised and proactive traffic notification. Customers shall also be able to use the service as anonymous, and non-digital users shall be presented with a limited range of alternative physical tickets.
We are currently looking into how the market can help us provide an account-based mobility service with limited dependance of physical equipment for check-in and check-out. The approach to modernising the IT-landscape is the main topic for this Market dialogue, which is why we seek inspiration from a broad set of different solutions at the moment there is no planned date for a tender procedure. II.3) is set for estimation of publication of this RFI notice.
Selection criteria of suppliers for the final dialogue
— a representative sample of suppliers with different software archetypes of systems (SaaS, Full Managed contracts, tailored with a standard core fully customized etc.);
— a representative sample of suppliers, who deliver across service towers;
— a representative sample of suppliers of system with different needs for system replacement.
Section IV: Procedure
Section VI: Complementary information
Rejsekort and Rejseplan A/S reserves the right to only select suppliers for the final dialogue who has products/solutions that are commercially operational and have an annual turnover of EUR 2 000 000. In addition to the discretionary assessment, a potential future solution shall be able handle both GDPR and the framework conditions for delivering systems to the Danish transport system. These are described more in detail in the background material. Please be aware that we are not going into dialogue concerning concrete projects that is up for public tender within 4 weeks after the end of this RFI.
Respondents to this RFI are solely responsible for all costs and expenses associated with preparation and submission of their response. Rejsekort and Rejseplan A/S shall not be liable for, nor shall it reimburse any of the respondents, or any third party, for any costs, fees, or expenses whatsoever incurred in the preparation, submission, or participation in this RFI process.
All responses to this RFI will be held and remain the property of Rejsekort and Rejseplan A/S once received.