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NORDUnet A/S
2023 NORDUnet Learning Management System Framework Tender
NORDUnet A/S
Contract notice
Services
Section I: Contracting authority
National registration number: 17490346
Postal address: Kastruplundgade 22, 1.
Town: Kastrup
NUTS code: DK Danmark
Postal code: 2770
Country: Denmark
Contact person: Jorgen Qvist
E-mail: qvist@nordu.net
Telephone: +45 31621400
Internet address(es):
Main address: www.nordu.net
Address of the buyer profile: https://s2c.mercell.com/buyer/25494
National registration number: 4902013190
Postal address: Dunhagi 5 Tæknigarður
Town: Reykjavík
NUTS code: IS Ísland
Postal code: 107 Reykjavík
Country: Iceland
Contact person: Jón Ingi Einarsson
E-mail: jie@hi.is
Internet address(es):
Main address: www.rhnet.is
Address of the buyer profile: www.rhnet.is
National registration number: FI09206320
Postal address: P.O. BOX 405
Town: Espoo
NUTS code: FI Suomi / Finland
Postal code: P.O. BOX 405
Country: Finland
Contact person: Topi Litmanen
E-mail: topi.litmanen@csc.fi
Internet address(es):
Main address: www.csc.fi
Address of the buyer profile: www.csc.fi
National registration number: DK-30060946
Postal address: DTU, Bygn. 305
Town: Lyngby
NUTS code: DK Danmark
Postal code: 2800 Kgs. Lyngby
Country: Denmark
Contact person: Morten Kjeldgaard
E-mail: morten.kjeldgaard@deic.dk
Internet address(es):
Main address: www.deic.dk
Address of the buyer profile: www.deic.dk
National registration number: 202100-5208
Postal address: Tulegatan 11, pl3
Town: Stockholm
NUTS code: SE Sverige
Postal code: SE-11353 Stockholm
Country: Sweden
Contact person: Per Nihlén
E-mail: per@sunet.se
Internet address(es):
Main address: www.sunet.se
Address of the buyer profile: www.sunet.se
Denamrk
Section II: Object
2023 NORDUnet Learning Management System Framework Tender
The procurement shall enable NORDUnet and the listed Nordic NRENs to purchase Learning Management Solutions that are either based on a; European public cloud or a private cloud, that have the capability to be multi-tenant, and to allow NORDUnet and the listed Nordic NRENs to provide the solutions to their connected and member organisations.
The Learning Management System should be standardised, modular and flexible. It should have an API for integration with other systems and have support for Single Sign-on Systems.
Services are to be delivered in Denmark, Finland, Iceland and Sweden
LMS requirements
2.3.1 Generic
• A modular and flexible LMS solution.
• Provided as a cloud service, or dedicated multi-tenant.
• Support multiple pedagogic methodologies and workflows.
• An HTML based, Intuitive user interface for Students, Teachers and administrative purposes that supports multiple languages.
• Support for mobile devices, App or responsive HTML.
• Compliance with the EU accessibility directive.
2.3.2 Support
• The Bidder must have a helpdesk for reporting problems.
• The Bidder must monitor the service and provide statistics regarding the service availability and performance. • The Bidder must provide utilisations statistics and detailed billing information, for each contracting NREN. 2.3.3 Interoperability
• The solution must be able to integrate with external systems, using a well-defined API.
• The solution must support externalised Authentication and Authorisation.
2.3.4 Commercial
• The commercial proposal should recognise the potential economies of scales for purchases by Nordic NRENs through the frameworks on behalf of their customers. The framework should have a fair balance of risk.
• The contracting entity should be located within the EEA region.
2.3.5 Legal
• All data stored and transferred by the service shall remain the legal property of the customer and the provider shall not assert any rights over any data uploaded to the service.
• All data uploaded by a user to the service shall (subject to customer managed access control restrictions) upon request be made available to that user or a duly designated representative of that user. This provision shall be honoured by the service for a period of six months beyond any termination of contract.
• All data processing should take place within the EEA region. (Covered by the EU data directive)
• The provider shall comply with the national data protection and privacy laws in each contracting NREN country and be willing to sign any agreement necessary to comply with such.
one 12-month extension
Section III: Legal, economic, financial and technical information
Section IV: Procedure
An LMS is a complex solution that integrates with all functions and systems within a university. The LMS impacts the way all education and teaching material is developed and delivered, therefore the impact of shifting from one LMS solution to another is very high and carries a lot of additional actual cost and manpower to implement and may take as long as 24-month to complete.
Section VI: Complementary information
Postal address: Nævnenes Hus, Toldboden 2
Town: Viborg
Postal code: 8800
Country: Denmark
E-mail: klfu@naevneneshus.dk
Telephone: +45 72405600
Internet address: https://klfu.naevneneshus.dk
There is no formal standard procedure for filing a complaint with the Complaints Board. The Complaints Board can, however, advise as follows:
1. Fee
Complaints of violations of Titles I-III of the Danish Public Procurement Act (which mainly implements the Public Procurement Directive 2014/24/EU), the Utilities Directive (Directive 2014/25/EU), the Concession Directive (Directive 2014/23/EU) and the Directive on Security and Defence Procurement (Directive 2009/81/EC) are subject to a fee of DKK 20,000, cf. section 5(4) of Executive Order regarding the Complaints Board.
If the Complaints Board finds in favor of the complainant, the fee is repaid.
To pay the fee from abroad, please use the following information: IBAN code: DK41 0216 4069 2095 21. Swift code: DABADKKK
When transferring the fee the complainant must add the following: “Klagenaevnet for Udbud, [name of the company/the complainant]”.
In the complaint the complainant must state that the fee is paid by transfer and include documentation for the transfer with account information.
2. Procedure
2.1.The complaint must include information on the identity of the complainant and the contract notice from “Ted – Tenders Electronic Daily”.
In addition, the complainant is obliged simultaneously to inform the contracting authority that a complaint has been filed with the Complaints Board. A copy of this notification must be forwarded to the Board.
2.2.The complaint must include a letter of complaint (Word and PDF- versions) written in Danish, including claims (“Påstande”), which in precise terms define the infringements allegedly committed by the contracting authority, including the rule or the principle, which allegedly has been violated. In this regard, it will be sufficient to refer to the relevant articles in the public procurement directives.
As mentioned, the complaint must be written in Danish. However, in the following, for the sake of guidance as to how a complaint should be structured, a few examples are given in English. Multiple claims must be numbered in consecutive order as follows: “Påstand 1” (Claim No. 1), “Påstand 2”, (Claim No. 2) etc.
Postal address: Carl Jacobsens Vej 35
Town: Valby
Postal code: 2500
Country: Denmark
E-mail: kfst@kfst.dk
Telephone: +45 41715000
Internet address: http://www.kfst.dk