QoE system for TV 2

1.1.

Buyer

Official name : TV 2 Danmark A/S

Email : contract@tv2.dk

Legal type of the buyer : Public undertaking

Activity of the contracting authority : General public services

2.1.

Procedure

Title : QoE system for TV 2

Description : Quality of Experience system for TV 2 to measure viewing metrics for customers watching TV 2 Play.

Procedure identifier : e08c9ad5-cd0f-44e4-8611-84ee7223a489

Previous notice : 8d373df3-00e3-4250-bfe9-3930db9280a0-01

Internal identifier : 220209351

Type of procedure : Open

The procedure is accelerated : no

Main features of the procedure : Open Procedure.

2.1.1.

Purpose

Main nature of the contract : Supplies

Main classification ( cpv ): 48520000 Multimedia software package

Additional classification ( cpv ): 48000000 Software package and information systems, 48500000 Communication and multimedia software package, 72000000 IT services: consulting, software development, Internet and support

2.1.2.

Place of performance

Country : Denmark

Anywhere in the given country

2.1.2.

Place of performance

Country : Denmark

Anywhere in the given country

2.1.4.

General information

Legal basis :

Directive 2014/24/EU

5.1.

Lot : LOT-0000

Title : QoE system for TV 2

Description : Quality of Experience system for TV 2 to measure viewing metrics for customers watching TV 2 Play.

Internal identifier : 220209351

5.1.1.

Purpose

Main nature of the contract : Supplies

Main classification ( cpv ): 48520000 Multimedia software package

Additional classification ( cpv ): 48000000 Software package and information systems, 48500000 Communication and multimedia software package, 72000000 IT services: consulting, software development, Internet and support

5.1.2.

Place of performance

Country : Denmark

Anywhere in the given country

5.1.2.

Place of performance

Country : Denmark

Anywhere in the given country

5.1.3.

Estimated duration

Duration : 5 Years

5.1.4.

Renewal

Maximum renewals : 2

The buyer reserves the right for additional purchases from the contractor, as described here : TV 2 can extend the Contract for up to 2 times 12 months with written notice to the Supplier 3 months before expiration.

5.1.6.

General information

Procurement Project not financed with EU Funds.

The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.10.

Award criteria

Criterion :

Type : Quality

Name : Quality

Description : For the purposes of TV 2s evaluation in respect of the subcriterion Quality, the subcriterion is awarded one point on a scale from 0-10. The point is based on the evaluation of the tenderer’s answers in annex 1 – Task description, section 4.2. The point is multiplied by the relative weighting of the subcriterion Quality. As regards the subcriterion Quality, tenders are evaluated against an absolute standard. The criterion will be evaluated based on: • How many of the requirements are fulfilled. • How well the answers support the needs of TV 2 and how these ensures the most efficiency for TV 2. • How well the answers show an understanding of the connection between the tenderers system and TV 2 Play and addresses how to minimize risks.

Weight (percentage, exact) : 50

Criterion :

Type : Quality

Name : Service and Support

Description : For the purposes of TV 2s evaluation in respect of the subcriterion Service and Support, the subcriterion is awarded one point on a scale from 0-10. The point is based on the evaluation of the tenderer’s answers in annex 4 – Service & Support, section 1. The point is multiplied by the relative weighting of the subcriterion Service and Support. As regards the subcriterion Service & Support, tenders are evaluated against an absolute standard. The criterion will be evaluated based on: • How beneficial the SLA is for TV 2 • How the Support and cooperation gives access to competent personnel that matches TV 2s needs • How the descriptions show that the System is prioritized and securely run by the tenderer

Weight (percentage, exact) : 10

Criterion :

Type : Quality

Name : Implementation

Description : For the purposes of TV 2s evaluation in respect of the subcriterion Implementation, the subcriterion is awarded one point on a scale from 0-10. The point is based on the evaluation of the tenderer’s answers in annex 5 – Timeline, Implementation & Testing, section 1 and 2. The point is multiplied by the relative weighting of the subcriterion Implementation. As regards the subcriterion Implementation, tenders are evaluated against an absolute standard. The criterion will be evaluated based on: • That the implementation process is realistic and involves resources at TV 2 when it is necessary or beneficial • The described tests are relevant and ensures that TV 2 will have a system that is well tested when it is going live

Weight (percentage, exact) : 10

Criterion :

Type : Price

Name : Price

Description : For the purposes of TV 2s evaluation in respect of the subcriterion Price, a linear points model is applied in which tenders with the lowest price will be assigned 10 points and in which 0 point will be assigned for the lowest price + 100%. For this Tender TV 2 will add a switching cost of 500,000 DKK if the service offered is different than the product used today (Conviva) and will require TV 2 to make changes to TV 2 Play to accommodate for a new system. The amount is based on calculations of 2 developers each for 4 months at a rate of 400 DKK/hour. This is based on the lowest of the best estimates and previous incorporation of a QoE-system. The switching costs are only for the evaluation technical price and is not something that the Supplier must pay to TV 2. They only represent the internal cost for TV 2 in case a new system must be implemented.

Weight (percentage, exact) : 30

5.1.12.

Terms of procurement

Information about review deadlines : I henhold til LBK nr. 593 af 2.6.2016 om Klagenævnet for Udbud med senere ændringer, gælder følgende frister for indgivelse af klage: Klage over udbud eller beslutninger omfattet af udbudslovens afsnit II, som ikke er omfattet af lovens stk. 1, skal, jf. lovens § 7, stk. 2, være indgivet til Klagenævnet for Udbud inden: 45 kalenderdage efter at ordregiveren har offentliggjort en bekendtgørelse i Den Europæiske Unions Tidende om, at ordregiveren har indgået en kontrakt. Fristen regnes fra dagen efter den dag, hvor bekendtgørelsen er blevet offentliggjort; 30 kalenderdage regnet fra dagen efter den dag, hvor ordregiveren har underrettet de berørte tilbudsgivere om, at en kontrakt baseret på en rammeaftale med genåbning af konkurrencen eller et dynamisk indkøbssystem er indgået, hvis underretningen har angivet en begrundelse for beslutningen; 6 måneder efter at ordregiveren har indgået en rammeaftale regnet fra dagen efter den dag, hvor ordregiveren har underrettet de berørte ansøgere og tilbudsgivere, jf. § 2, stk. 2, eller udbudslovens § 171, stk. 4; 20 kalenderdage regnet fra dagen efter at ordregiveren har meddelt sin beslutning, jf. udbudslovens § 185, stk. 2, 2. pkt. Har en ordregiver fulgt proceduren i lovens § 4, for at sikre, at en kontrakt ikke erklæres for uden virkning, jf. lovens § 7, stk. 3, skal en klage over, at ordregiveren i strid med udbudsdirektivet har indgået en kontrakt uden forudgående offentliggørelse af en udbudsbekendtgørelse i Den Europæiske Unions Tidende, være indgivet til Klagenævnet for Udbud inden 30 kalenderdage regnet fra dagen efter den dag, hvor ordregiveren har offentliggjort en bekendtgørelse i Den Europæiske Unions Tidende om, at ordregiveren har indgået en kontrakt, forudsat at bekendtgørelsen indeholder begrundelsen for ordregiverens beslutning om at tildele kontrakten uden forudgående offentliggørelse af en udbudsbekendtgørelse i Den Europæiske Unions Tidende. Senest samtidig med at en klage indgives til Klagenævnet for Udbud, skal klageren, jf. lovens § 6, stk. 4, skriftligt underrette ordregiveren om, at klage indgives til Klagenævnet for Udbud, og om, hvorvidt klagen er indgivet i standstill-perioden, jf. § 3, stk. 1 eller 2, eller i den periode på 10 kalenderdage, som er fastsat i § 4, stk. 1, nr. 2. I tilfælde, hvor klagen ikke er indgivet i de nævnte perioder, skal klageren tillige angive, hvorvidt der begæres opsættende virkning, jf. lovens § 12, stk. 1.

5.1.15.

Techniques

Framework agreement : No framework agreement

Information about the dynamic purchasing system : No dynamic purchase system

Electronic auction : no

5.1.16.

Further information, mediation and review

Review organisation : Klagenævnet for Udbud - Nævnenes Hus

Organisation providing more information on the review procedures : Konkurrence- og Forbrugerstyrelsen

TED eSender : Mercell Holding ASA

Value of all contracts awarded in this notice : 5 497 229,00 DKK

6.1.

Result lot ldentifier : LOT-0000

Winner selection status : At least one winner was chosen.

6.1.2.

Information about winners

Winner :

Official name : NicePeopleAtWork

Tender :

Tender identifier : 294622-2024

Identifier of lot or group of lots : LOT-0000

The tender was ranked : no

Concession value:

The tender is a variant : no

Subcontracting : No

Contract information:

Identifier of the contract : 2024-20145

Date of the conclusion of the contract : 01/11/2024

6.1.4.

Statistical information :

Received tenders or requests to participate :

Type of received submissions : Tenders

Number of tenders or requests to participate received : 4

8.1.

ORG-0001

Official name : TV 2 Danmark A/S

Registration number : 10413494

Postal address : Rugårdsvej 25

Town : Odense C

Postcode : 5000

Country subdivision (NUTS) : Fyn ( DK031 )

Country : Denmark

Contact point : Contract Management

Email : contract@tv2.dk

Telephone : +45 65919191

Fax : +45 65913322

Internet address : http://www.tv2.dk

Roles of this organisation :

Buyer

8.1.

ORG-0002

Official name : Klagenævnet for Udbud - Nævnenes Hus

Registration number : 37795526

Postal address : Toldboden 2

Town : Viborg

Postcode : 8800

Country subdivision (NUTS) : Østjylland ( DK042 )

Country : Denmark

Email : klfu@naevneneshus.dk

Telephone : +45 72405600

Fax : +45 33307799

Internet address : http://www.naevneneshus.dk

Roles of this organisation :

Review organisation

8.1.

ORG-0003

Official name : Konkurrence- og Forbrugerstyrelsen

Registration number : 10294819

Postal address : Carl Jacobsens Vej 35

Town : Valby

Postcode : 2500

Country subdivision (NUTS) : Københavns omegn ( DK012 )

Country : Denmark

Email : kfst@kfst.dk

Telephone : +45 41715000

Fax : +45 41715100

Internet address : http://www.kfst.dk

Roles of this organisation :

Organisation providing more information on the review procedures

8.1.

ORG-0004

Official name : NicePeopleAtWork

Registration number : 64908460

Postal address : Carrer de Roc Boronat, 23

Town : Barcelona

Postcode : 08005

Country subdivision (NUTS) : Barcelona ( ES511 )

Country : Spain

Contact point : NicePeopleAtWork

Email : renata.andriusyte@nicepeopleatwork.com

Telephone : +34 931 22 21 11

Roles of this organisation :

Tenderer

Winner of these lots : LOT-0000

8.1.

ORG-0005

Official name : Mercell Holding ASA

Registration number : 980921565

Postal address : Askekroken 11

Town : Oslo

Postcode : 0277

Country subdivision (NUTS) : Oslo ( NO081 )

Country : Norway

Contact point : eSender

Email : publication@mercell.com

Telephone : +47 21018800

Fax : +47 21018801

Internet address : http://mercell.com/

Roles of this organisation :

TED eSender

11.1.

Notice information

Notice identifier/version : 4cfea2e1-f652-4102-b978-ffdafcf45d5d - 01

Form type : Result

Notice type : Contract or concession award notice – standard regime

Notice subtype : 29

Notice dispatch date : 01/11/2024 06:55:48 (UTC)

Notice dispatch date (eSender) : 01/11/2024 07:35:19 (UTC)

Languages in which this notice is officially available : English

11.2.

Publication information

Notice publication number : 672972-2024

OJ S issue number : 215/2024

Publication date : 05/11/2024

Fakta om udbudet

QoE system for TV 2

TV 2 Danmark A/S