Fakta om udbudet
Bestilling af materiale
http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=214175&B=DS
Udbyder
Danske Spil A/S
e-Instant Solution and Related Services
Danske Spil A/S
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
64011715
Korsdalsvej 135
Brøndby
2605
Denmark
Contact person: Nicholaj Alstrøm
Telephone: +45 31145485
E-mail: nal@a-2.dk
NUTS code: DK01
Internet address(es):
Main address: http://www.danskespil.dk
Address of the buyer profile: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/62993
Section II: Object
e-Instant Solution and Related Services
Danske Lotteri Spil A/S wishes to sign a contract for delivery of an e-Instant Solution and related services. The agreement includes delivery and implementation of the e-Instant Solution as well as handling of related business processes and operations, maintenance and support.
The high level functional scope includes:
— standard E-Instant games, including Ticket games, Probability games, Number games and high/low games,
— custom e-Instant Games,
— e-Instant platform, including Random number generator and Third party game integrator,
— supporting services in relations to the e-Instant solution, including configuration and scheduling, as well as risk and commercial management,
— functionality to the customers support and administrative employees.
Danske Lotteri Spil A/S wishes to sign a contract for delivery of an e-Instant Solution and related services. The agreement includes delivery and implementation of the e-Instant Solution as well as handling of related business processes and operations, maintenance and support.
The high level functional scope includes:
— e-Instant games, including Ticket games, probability games, Number games and high/low games.
— custom e-Instant Games.
— e-Instant Platform, including Random number generator and Third party game integrator.
— supporting services in relations to the e-Instant Solution, including configuration and scheduling, as well as risk and commercial management.
— functionality to the Customers support and administrative employees.
The Supplier shall deliver an e-Instant solution. The development and test process will take place in close cooperation between Danske Lotteri Spil A/S and the Supplier. In addition to the e-Instant Solution the Supplier must provide training and Hypercare after go-live.
Following the delivery the supplier must provide Service delivery, which consist of operations, maintenance and support of the e-Instant Solution. In addition, the Supplier must provide new e-Instant Games and business process services covering the handling and monitoring etc. of the e-Instant Games.
In addition to this, the Supplier shall provide ongoing Ad-hoc Consultancy services.
The e-Instant solution is required to support multiple sales channels including pc/Mac, mobile/tablet and app for customers in Denmark, Greenland and the Faroe Islands.
The contract contains options for renewal: 2 x 12 months
If more than 4 applicants meet the given selection criteria, then Danske Lotteri Spil A/S will conduct a reduction, where the number of applicants are reduced to 4. The reduction will be conducted based on the reference cases submitted by the applicants, where the applicants with the most relevant reference cases will be picked for Pre-qualification. The most relevant reference cases are identified through an evaluation where the specific reference case will be rated particularly relevant, if it demonstrates:
— experience with solutions and services similar to the ones in the present tender,
— experience with conversion of physical ticket games (scratch games) to online versions,
— experience with cooperation with third party suppliers of e-instant games,
— experience with delivery of e-instant games to other monopoly game operators.
Options for renewal as given in section II.2.7
Section III: Legal, economic, financial and technical information
Applicants must state their equity for the last financial year. The equity must be stated in the ESPD part IV, section B Economic and financial standing, under the heading Financial ratio.
Applicants must display a positive equity for the last financial year.
Applicants must submit 3-5 reference cases displaying performance of services and deliveries similar to the present tender.
Applicants must submit a minimum of 3 reference cases displaying performance of services and deliveries similar to the present tender. Each reference case must demonstrate an example of a delivery, that the applicant has performed or been a part of each reference case must demonstrate a delivery similar to the present tender.
Section IV: Procedure
Section VI: Complementary information
Nævnenes Hus, Toldboden 2
Viborg
8800
Denmark
Telephone: +45 35291000
E-mail: klfu@naevneneshus.dk
Information regarding complaints is available at the following website: https://naevneneshus.dk/start-din-klage/klagenaevnet-for-udbud/klagevejledning/
Nævnenes Hus, Toldboden 2
Viborg
8800
Denmark
Telephone: +45 35291000
E-mail: klfu@naevneneshus.dk
Internet address: https://erhvervsstyrelsen.dk/klagevejledning-0