Internet address(es):

Main address: https://www.flexdanmark.dk

Address of the buyer profile: https://www.flexdanmark.dk

Tender for development, implementation, operation, maintenance and support of an IT solution for planning and optimisation of co-ordinated Demand Responsive Transport (DRT)

On behalf of the Public Transport Authorities (PTAs) in Denmark, FlexDanmark handles Demand Responsive Public Transport generally termed flex traffic.

Flex traffic covers transport of citizens not able to use common public transport services (e.g. bus, train, etc.) and citizens in first- or last-mile transport in coordination with traditional public transport services. FlexDanmark coordinates and plans all flex traffic in Denmark based on several service parameters which are determined by the local authorities. The goal is to identify the cheapest available vehicle and maximise coordination. The coordination is handled via the present co-ordinated DRT support system. FlexDanmark plans to conduct a tender for development, implementation, operation, maintenance and support of a new IT solution for planning and optimisation of co-ordinated Demand Responsive Transport (DRT) in the form of a contract for a core optimisation tool and a contract covering booking, monitoring, etc.

This prior information notice does not initiate the actual tender of the contract.

The present functioning system ensures cost-effective co-ordinated DRT management. Nevertheless, the present IT system represents a strategic challenge as the system is based on a relatively old technological

Platform. Therefore, a replacement is required.

Today, the following main functions are, to a high extent, automated and handled by the present

Co-ordinated DRT support system:

— User interface for receipt of pre-evaluations from municipalities and regions

— User interface for handling of bookings from citizens, regions and municipalities

— User interface for call centre monitoring, both at PTAs and at FlexDanmark

— Continuous dynamic planning and optimisation of the most cost-effective transport based on the citizen’s service parameters and the availability of the transport resources

— Execution of transport, including fully automated communication with (and dispatch of) passengers, administrative transport units at e.g. hospitals and vehicle drivers

— User interface for handling of deviations

— Settlement of accounts, both with respect to passengers and private hire vehicle operators

Based on so-called reversed invoicing* and the allocation of costs to regions and

Municipalities

*) Normally, the private hire vehicle operator would send an invoice to those who have executed his coordinated DRT. However, reverse invoicing means that FlexDanmark dictates what co-ordinated DRT we have planned/registered for his vehicles and what we expect to pay him on that (reverse) basis.

The present IT solution contains substantial information and is integrated with other transport

Solutions, for instance Rejseplanen.dk, the largest search engine for customers planning of traditional public transport in Denmark.

Apart from having developed some of these integrations, FlexDanmark has also developed new

User interfaces for bookings by citizens. These are API-based integrations in the present IT

Solution.

The purpose of this notice is to initiate a dialogue with the market and to give potential suppliers the opportunity to present possible solutions and products which may supersede the present DRT support system.

FlexDanmark has prepared an information package for the market dialogue including further information of the activities carried out by FlexDanmark, description of the legacy platform and goals for the forthcoming tender procedure and contracts for both optimisation toll and booking, call-centre monitoring etc. The information package can be obtained by contacting jes@flexdanmark.dk.

If the potential supplier based on the background material is interested in participation in the dialogue, please contact project manager, Jesper Skjødt by e-mail: jes@flexdanmark.dk no later than Wednesday 17.4.2019 at 16:00 pm.

The dialogue is planned to take place Wednesday the 7th and 10th of May in Aalborg, Denmark.

The individual dialogue meeting will be limited to 1½ hours. The time for the individual meeting will be notified to the potential supplier by e-mail.

FlexDanmark reserves the right to limit the number of potential suppliers participating in the market dialog. In the event of such limitation, FlexDanmark will limit the number of participants based on objective and reasoned criteria as FlexDanmark wish to select a representative part of the market based on company size, geography and business activity.