Internet address(es):

Main address: http://permalink.mercell.com/65728179.aspx

Maintenance and Support, Software portfolio.

This tender concerns the Danish Defence Acquisition and Logistics Organizations (DALO) Agreement regarding: Maintenance and support for DALO's software portfolio, see Appendix A.1, and access to a service desk as specified in the Agreement. The Agreement shall make DALO able to acquire Updates and Upgrades for DALO software portfolio as specified in the Agreement, while the Agreement is active.

This tender concerns DALO's Agreement regarding: Maintenance and support for DALO's software portfolio covering software to manage Microsoft Active Directory (AD), to manage Oracle databases and to implement and manage an Identity and Access Management (IAM) solution, see Appendix A.1, and access to a service desk as specified in the Agreement. The Agreement shall make DALO able to acquire Updates and Upgrades for DALO software portfolio as specified in the Agreement, while the Agreement is in force. The specific services required by DALO are stated in Appendix A: Proactive maintenance service, Access to a service desk, Unlimited 24/7 access to an internet support portal, Lifecycle support of the DALO software portfolio, Levels of severity and response time and optional deliveries.

DALO can by optional delivery extend the Agreement by 12 months accordingly to Appendix C.

DALO agreement consists of the following optional deliveries as stated in Appendix C:

Option to upgrade to the full use of the software.

Option to extend the Agreement by 12 months.

DALO has decided not to divide the contract into lots due to as the tender is limited in the scope of goods and/or services and further subdivision into lots is not relevant. For further information see the ‘additional information’ document available at the URL address in section I.3).

The tenderer must use the European Single Procurement Document as provisional evidence in replacement of certificates issued by public authorities or third parties confirming that the tenderer fulfils the minimum requirement stated below with respect to the the standards required, and how the tenderer fulfils the objective and non-discriminating criteria for prequalification, cf. § 148(1), cf. § 145(2) of the Danish Act on Public Procurement (act No 1564 of 15.12.2015 — available at www.retsinformation.dk). Prior to DALO's decision concerning award of the contract, the tenderer to whom DALO intends to award the Agreement must submit documentation for the information given in the European Single Procurement Document in accordance with § 151 of the said Act. Reference is made to The Danish Competition and Consumer Authority's guidance note concerning the European Single Procurement Document available at http://www.kfst.dk/~/media/KFST/Publikationer/Dansk/2015/Vejledning%20til%20ESPDen.pdf In this respect the following information shall be submitted in the European Single Procurement Document. Please note that prior to award of the Agreement, the information submitted must be verified by DALO in accordance with §§ 151-155 of the Danish Act on Public Procurement. The three latest annual reports or a declaration stating the annual turnover for the last three financial years available, in so far as information on such turnovers is available. Reference is made to section VI.3 with regard to the tenderer's possibility of relying on the capacity of other entities.

The tenderer must have had an annual turnover that is positive in each of the preceding 3 financial years. The information must be stated in the European Single Procurement Document, section IV.B.

The tenderer must use the European Single Procurement Document as preliminary evidence in replacement of certificates issued by public authorities or third parties confirming that the tenderer fulfils the minimum requirement stated below with respect to the the standards required, and how the tenderer fulfils the objective and non-discriminating criteria for prequalification, cf. § 148(1), cf. § 145(2) of the Danish Act on Public Procurement (act No 1564 of 15.12.2015 — available at www.retsinformation.dk). Prior to DALO's decision concerning award of the contract, the tenderer to whom DALO intends to award the Agreement must submit documentation for the information given in the European Single Procurement Document in accordance with § 151 of the said Act. Reference is made to The Danish Competition and Consumer Authority's guidance note concerning the European Single Procurement Document available at http://www.kfst.dk/~/media/KFST/Publikationer/Dansk/2015/Vejledning%20til%20ESPDen.pdf

In this respect the following information shall be submitted in the European Single Procurement Document. Please note that prior to award of the Agreement, the information submitted must be verified by DALO in accordance with §§ 151-155 of the Danish Act on Public Procurement. A list of the most important similar deliveries carried out over the past three years. The list should preferably include: A description of each delivery, Information on when it was carried out, The size and value of the deliveries, The recipients of the deliveries (specific names/countries are preferred, but need not necessarily be included; if no country specific information is included the tenderer is asked to provide as much generic information as possible about the delivery). Reference is made to section VI.3 with regard to the tenderer's possibility of relying on the capacity of other entities.

The tenderer must demonstrate experience with as a minimum one similar delivery within the past three years. The information must be stated in the European Single Procurement Document, section IV.C.

If prepayments are made, an on-demand guarantee from a recognized financial institute must be presented. The financial institute has to be approved by DALO. Reference is made to the tender documents with regard to the payment terms. Invoicing must be done in accordance with the applicable Danish legislation on public payment act. At present, this is Danish consolidation act. No 798 of June 2007 which requires invoicing to be done electronically. Exact terms will be stated in the contract. No particular legal form is required. If the contract is awarded to a group of suppliers (e.g. a consortium) the participants are required to undertake joint and several liabilities and to appoint 1 supplier to represent the group. For further information see the ‘additional information’ document available at the URL address in section I.3).

In accordance with the Danish Act on Public Procurement (act No 1564 of 15.12.2015 — available at www.retsinformation.dk) § 148 DALO must demand that the tenderer completes the European Single Procurement Document as preliminary evidence in replacement of certificates issued by public authorities or third parties confirming that the tenderer fulfils the requirements listed in § 148(1) of the said Act. Reference is made to The Danish Competition and Consumer Authority's guidance note concerning the European Single Procurement Document available at http://www.kfst.dk/~/media/KFST/Publikationer/Dansk/2015/Vejledning%20til%20ESPDen.pdf. The tenderer must use the electronic version of the European Single Procurement Document (eESPD) available at https://ec.europa.eu/growth/tools-databases/espd/welcome. On this website the xml-file available at the URL address in section I.3) must be imported and completed. No other versions of the European Single Procurement Document than the eESPD should be used. A tenderer participating alone and who does not rely on the capacity of other entities shall only complete 1 European Single Procurement Document. Please note that in relation to section III.1.2 and III.1.3, a tenderer may rely on the capacities of other entities (e.g. a parent or sister company or a subsupplier), regardless of the legal nature of the links between them. In this case, the tenderer shall ensure that DALO receives his own European Single Procurement Document together with a separate European Single Procurement Document with the relevant information for each of the entities that the tenderer relies on. Additionally, where the tenderer wants to rely on the capacities of other entities, the tenderer shall prove to DALO that it will have at its disposal the resources necessary, for example, by producing a commitment or other documentation from those entities confirming their legal obligation to provide the necessary resources for the duration of the Agreement, e.g. by completing the form for submission of commitment which is available at http://permalink.mercell.com/65728179.aspx. The form for submission of commitment and the letter(s) of comfort herein must be completed in addition to the European Single Procurement Document. DALO strongly encourages the tenderers to use this form when submitting their offers. However, it is emphasized that it is the sole responsibility of the tenderer that the information provided fulfils the requirements. Finally when groups of entities, including temporary joint ventures, participate in the tender procedure together, each of the participating entities must complete a separate European Single Procurement Document with the information required in section II-IV. Tenderers are asked to submit offers via Mercell Sourcing Service http://permalink.mercell.com/65728179.aspx. DALO reserves the right — but is not obliged — to use the remedies provided for in Section 159(5) of the the Danish Act on Public Procurement (act No 1564 of 15.12.2015 — available at www.retsinformation.dk) if applications or offers do not fulfil the formalities of the tender documents. DALO demands that the tenderer and each of the legal entities whose capacities the candidate relies on undertake joint and several liability for the performance of the contract. For further information see the ‘additional information’ document available at the URL address in section I.3).

Internet address:http://www.klfu.dk

Pursuant to Danish Act on The Complaints Board for Public Procurement (act No 492 of 12.5.2010 with subsequent amendments — available at www.retsinformation.dk), the following time limits for filing a complaint apply:

Complaints regarding a candidate not being pre-qualified must be filed with The Complaints Board for Public Procurement within 20 calendar days starting the day after the contracting authority has sent notification to the candidates involved, cf. § 171(2) of of the Danish act on Public Procurement (act No 1564 of 15.12.2015 — available at www.retsinformation.dk) or § 7(1) of the Danish Act on The Complaints Board for Public Procurement, provided that the notification includes a short account of the relevant reasons for the decision.

Other complaints must be filed with The Complaints Board for Public Procurement within:

1) 45 calendar days after the contracting authority has published a contract award notice in the Official Journal of the European Union (with effect from the day following the publication date).

2) 30 calendar days starting the day after the contracting authority has informed the tenderers in question, that the contracting authority has entered into a contract based on a framework agreement through reopening of competition or a dynamic purchasing system, provided that the notification includes a short account of the relevant reasons for the decision.

3) 6 months starting the day after the contracting authority has sent notification to the candidates/tenderers involved that the contracting authority has entered into the framework agreement, cf. § 2(2) or § 171(4) of the Act on Public Procurement, provided that the notification included a short account of the relevant reasons for the decision.

4) 20 calendar days starting the day after the contracting authority has published a notice concerning his decision to uphold the contract, cf. § 185(2) of the Act on Public Procurement.

The complainant must inform the contracting authority of the complaint in writing at the latest simultaneously with the lodge of the complaint to The Complaints Board for Public Procurement stating whether the complaint has been lodged in the stand-still period, cf. § 6(4) of the Act on The Complaints Board for Public Procurement. If the complaint has not been lodged in the stand-still period, the complainant must also state whether it is requested that the appeal is granted delaying effect, cf. § 12(1) of the said Act.

The e-mail of The Complaints Board for Public Procurement is stated in section VI.4.1.

The Complaints Board for Public Procurement's own guidance note concerning complaints is available at the internet address stated in section VI.4.1.

Internet address:http://www.kfst.dk