Internet address(es):

Main address: http://www.dtu.dk/

Service Contract covering 3 TEM systems and a Helios Nannol-AB 600 SDB

Service Contract covering 3 TEM systems and a Helios Nannol-AB 600 SDB.

The service contract is put in place to cover three TEM systems and a Helios NannoLAB 600 SDB. The Titan ATEM 80-300kV, Tecnai T20 Super Twin and Titan ETEM 80-300kV each with an Oxford XMax 80mm EDS and Gatan GIF. The Helios has 5 GIS an Omniprobe, EDAX Hikari EBSD with SDD EDS.

The contract will include parts and a 24 hour response time for unplanned service. A regular Preven-tative Maintenance visit is also to be carried out annually.

With these machines averaging ca. 3 000 hours each per annum, system functionality is critical to keeping our demanding user base satisfied.

Each builder of electron microscopes manufactures and assembles their equipment differently. Although common third party equipment is installed on these types of machines in a very limited scope e.g. EDS detectors or cameras, it is critical to understand the interfacing necessary for these devices to function. Therefore, given the technology levels of the original equipment and of third-party equipment fitted to these microscopes for various processes it is not possible for a third-party vendor to cover this equipment with this level of contract which is parts inclusive.

The interfacing between the microscope and the third party equipment is complex, it is critical that the supplier completely understand how these systems are integrated to operate efficiently.

Titan ETEM.

CS Image Corrector.

80 and 300kV alignments

STEM and Low dose.

Gatan One View Camera.

Oxford X-Max EDS with Aztec.

Gatan GIF Tridiem 866.

Titan ATEM.

CS Probe Corrector.

120 and 300kV alignments

STEM and Low dose.

Oxford TLE EDS with Aztec.

Gatan Digiscan.

Gatan GIF Tridiem 865.

Tecnai T20 Supper Twin.

Oxford X-Max EDS with Aztec.

Gatan GIF Tridiem 865.

Helios 600 nanoLAB.

EDAX SSD EDS with TEAM.

EDAX Hikari EBSD with OIM.

These systems run on average > 3 000 per annum. We require fast and concise technical support and service to maintain our excellent service status to the demanding user base both internal and external to DTU CEN.

Suppliers to this service contract will be required to provide adequately trained technicians who can carry out routine and non-routine maintenance both onsite and remotely. An agreed minimum response time with onsite presence will be key to this contract and DTU CEN maintaining a satisfactory level of user service.

Therefore, in this case, it is our belief not possible for another provider to support DTU CEN in this service. The only supplier, Thermo Fisher Scientific Materials and Structural Analysis, formerly FEI, has provided these microscopes and developed them with us over the years since initial installation to the level they are and operate at today, and are the only one meeting our requirements.

Internet address: https://erhvervsstyrelsen.dk/klagenaevnet-for-udbud

Pursuant to Danish Act on The Complaints Board for Public Procurement (act nº 492 of 12.5.2010 with subsequent amendments — available at www.retsinformation.dk), the following time limits for filing a complaint apply: Complaints must be filed with The Complaints Board for Public Procurement within:

1) 45 calendar days after the contracting authority has published a contract award notice in the Official Journal of the European Union (with effect from the day following the publication date);

2) 30 calendar days starting the day after the contracting authority has informed the tenderers in question, that the contracting authority has entered into a contract based on a framework agreement through reopening of competition or a dynamic purchasing system, provided that the notification includes a short account of the relevant reasons for the decision;

3) 6 months starting the day after the contracting authority has sent notification to the candidates / tenderers involved that the contracting authority has entered into the framework agreement, cf. § 2(2) or § 171(4) of the Act on Public Procurement, provided that the notification included a short account of the relevant reasons for the decision;

4) 20 calendar days starting the day after the contracting authority has published a notice concerning his decision to uphold the contract, cf. § 185 (2) of the Act on Public Procurement. The complainant must inform the contracting authority of the complaint in writing at the latest simultaneously with the lodge of the complaint to The Complaints Board for Public Procurement stating whether the complaint has been lodged in the stand-still period, cf. § 6(4) of the Act on The Complaints Board for Public Procurement. If the complaint has not been lodged in the stand-still period, the complainant must also state whether it is requested that the appeal is granted delaying effect, cf. § 12(1) of the said Act. The e-mail of The Complaints Board for Public Procurement is stated in section VI.4.1. The Complaints Board for Public Procurement’s own guidance note concerning complaints is available at the internet address stated in section VI.4.1.

VI.4.4)

Service from which information about the review procedure may be obtained.

Internet address: http://www.kfst.dk/