Fakta om udbudet

2019/S 111-273781
Udbud efter forhandling


Ørsted Sales and Distribution A/S


Managed Service Provider (MSP) Framework Agreement

Østmarken 3A
2860 Søborg

Tender for a Managed Service Provider (MSP) Framework Agreement

Ørsted Sales and Distribution A/S

Contract notice – utilities


Legal Basis:

Directive 2014/25/EU

Section I: Contracting entity

I.1) Name and addresses
Ørsted Sales and Distribution A/S
Kraftværksvej 53
Contact person: Paul Göttsche
Telephone: +45 99551111
E-mail: info@orsted.com
NUTS code: DK0

Internet address(es):

Main address: www.orsted.com

I.2) Information about joint procurement
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://dongenergy.scanmarket.com/SupplierRegistration/NewSupplier?eventId=317907&ccsum=8cfcd5805eae1e79fae63b58611a6f96
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.6) Main activity

Section II: Object

II.1) Scope of the procurement
II.1.1) Title:

Tender for a Managed Service Provider (MSP) Framework Agreement

II.1.2) Main CPV code
II.1.3) Type of contract
II.1.4) Short description:

The object of the tender is to outsource the contracting entity’s IT infrastructure operations to an external service provider.

II.1.5) Estimated total value
Value excluding VAT: 480 000 000.00 DKK
II.1.6) Information about lots
This contract is divided into lots: no
II.2) Description
II.2.1) Title:
II.2.2) Additional CPV code(s)
II.2.3) Place of performance
NUTS code: DK02
II.2.4) Description of the procurement:

The object of the tender is to outsource the contracting entity’s IT infrastructure operations to an external service provider.

The tender includes the following services: transition, end user services, business application services (including SAP basis operations), platform services, compute services, storage and backup services, enterprise data center services, network services, security services, delivery services and project services related to the operational services included in the tender.

The service provider shall provide and operate the IT infrastructure needed to support the contracting entity’s administrative IT systems. Furthermore, the service provider shall deliver data center services and operations services regarding the Contracting Entity's operational technology systems needed to operate the power grid in greater Copenhagen. As the contracting entity’s operational technology systems are considered national critical infrastructure, a number of restrictions will apply to the data center facilities used to operate these systems.

The service provider must establish the necessary infrastructure and support the contracting entity’s effort to migrate its existing system portfolio to the new infrastructure.

The tender does not involve the transfer of personnel to the service provider.

II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT: 480 000 000.00 DKK
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

Contracting entity has the option to extend the Framework Agreement with 3 x 12 months with 12 months each time.

II.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:

If the number of applicants applying for pre-qualification exceeds 5, the contracting entity will perform the pre-qualification on the basis of an evaluation of the following criteria:

— experience.

II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: no
II.2.12) Information about electronic catalogues
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14) Additional information

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2) Economic and financial standing
Minimum level(s) of standards possibly required:

It is a minimum requirement that the applicant has the following:

— an equity of minimum 100 000 000 DKK in the last fiscal year; or

— a solvency ratio of minimum 20 % in the last fiscal year.

III.1.3) Technical and professional ability
List and brief description of selection criteria:

Selection criteria experience: applicants are encouraged to include the following information for each reference delivering MSP services:

— title of reference,

— scope of delivery,

— role and responsibility by the applicant in that delivery,

— description of customer (including number of employees, sector and locations - name may be anonymized),

— short description of the contract (including contract start and term, value, the different categories of MSP services provided).

If a MSP contract which has not yet been finalised is used as a reference, the reference will be assessed based on the services under the contract that have been provided so far, applicants should therefore list the services under the contract that have not yet been performed.

The evaluation of experience will be based on the information above.The contracting entity will in particular take the applicants' experience with the following elements into account when making an overall assessment of the relevance of the references submitted:

— IT operations, extensive server operation, storage capacity, networks, backup, databases, middleware and operating system,

— operation and maintenance of IT infrastructure with extensive security requirements,

— experience with operation of 3rd party cloud services,

— transition of IT/OT infrastructure operations and maintenance.

The number (3, 4 or 5) of references is not in itself decisive in the overall assessment as particular emphasis will be on the content of the references, and their relevance and comparability to the scope of the tendered contract.

Minimum level(s) of standards possibly required:

Minimum requirement for technical experience: The applicant must provide a minimum of three (3) and a maximum of five (5) references delivering MSP services.

III.1.4) Objective rules and criteria for participation
List and brief description of rules and criteria:

Applicant shall together with the pre-qualification application submit an eESPD filled out in accordance with the guidance provided in the pre-qualification notice and guideline to applicants regarding ESPD published as part of the tender material. Applicant shall provide an answer to each of the exclusion grounds listed in the eESPD.

III.1.5) Information about reserved contracts
III.1.6) Deposits and guarantees required:

If the applicant is a subsidiary, the contracting entity reserves the right to demand a parent company guarantee provided by a parent within the group.

III.1.7) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Financing conditions and payment arrangements are set out in the main service agreement published as part if the tender material.

III.1.8) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.2) Conditions related to the contract
III.2.1) Information about a particular profession
III.2.2) Contract performance conditions:
III.2.3) Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1) Description
IV.1.1) Type of procedure
Negotiated procedure with prior call for competition
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.6) Information about electronic auction
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 08/07/2019
Local time: 23:59
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date: 15/07/2019
IV.2.4) Languages in which tenders or requests to participate may be submitted:
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders

Section VI: Complementary information

VI.1) Information about recurrence
This is a recurrent procurement: yes
Estimated timing for further notices to be published:

Contracting entity expects to tender the Framework Agreement 12 to 18 months before the termination of the agreement.

VI.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information:

The contracting entity reserves the right during negotiations to nominate a short list of tenderers for additional negotiations. The short list will be comprised of the tenderers whose tenders (BAFOs) at the time are considered the most economically advantageous pursuant to the award criteria.

With reference to ‘II.1.5) Estimated total value’ and ‘II.2.6) Estimated value’: The estimated total amount under the Framework Agreement is 480 000 000 DKK. The estimated total amount is among other things based on historical data and our expectations to the future. The estimated total amount is indicative, and the aggregated purchases made under the Framework Agreement may vary from the estimated total amount. Unforeseen circumstances might occur if for instance new projects, strategic changes or new needs arise, including structural changes such as future divestments which may impact the volumes under the Framework Agreement. Therefore, the contracting entity has decided to also include an envisaged total maximum amount. The envisaged total maximum amount under the Framework Agreement is 720 000 000 DKK.

As the MSP Framework Agreement relates to critical infrastructure the agreement contains requirements regarding staff security clearence and geografical location for provided services.

Applicants in a consortium will be jointly and severally liable to the contracting entity for the fulfilment of the contract.

VI.4) Procedures for review
VI.4.1) Review body
Klagenævnet for Udbud
Nævnenes Hus, Toldboden 2
Telephone: +45 35291095
E-mail: klfu@erst.dk

Internet address: https://erhvervsstyrelsen.dk/klagenaevnet-for-udbud

VI.4.2) Body responsible for mediation procedures
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:

Complaints about not having been pre-qualified must be filed with the Complainants Board for Public Procurement (Klagenævnet for Udbud) within 20 (twenty) calendar days from the day after the day when the contracting entity has notified the applicants in question about the result of the pre-qualification, provided that the notification contains a short statement of relevant reasoning behind the decision. The complainant must notify the contracting entity in writing of the filing at the latest when complaint is filed.

VI.4.4) Service from which information about the review procedure may be obtained
Konkurrence- og Forbrugerstyrelsen
Telephone: +45 41715000
E-mail: kfst@kfs.dk

Internet address: http://www.kfst.dk/

VI.5) Date of dispatch of this notice:

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