Fakta om udbudet
Udbyder
Danske Lotteri Spil A/S
e-Instant Solution and Related Services
Danske Lotteri Spil A/S
Contract award notice
Results of the procurement procedure
Services
Directive 2014/24/EU
Section I: Contracting authority
National registration number: 64011715
Postal address: Korsdalsvej 135
Town: Brøndby
NUTS code: DK012
Postal code: 2605
Country: Denmark
Contact person: Marie-Louise Ipsen
E-mail: mli@a-2.dk
Telephone: +45 20900426
Internet address(es):
Main address: http://www.danskespil.dk
Address of the buyer profile: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/62993
Section II: Object
e-Instant Solution and Related Services
Delivery of an e-Instant solution and related services. The agreement includes delivery and implementation of the e-Instant solution as well as handling of related business processes and operations, maintenance and support.
The high level functional scope includes:
— standard e-Instant games, including ticket games, probability games, number games and high/low games,
— custom e-Instant games,
— supporting services, including configuration, scheduling, risk- and commercial management,
— e-Instant platform, including random number generator and third party game integrator,
— functionality to the customers support and administrative employees,
— integrations to customers systems.
Delivery of an e-Instant solution and related services. The agreement includes delivery and implementation of the e-Instant solution as well as handling of related business processes and operations, maintenance and support.
The high level functional scope includes:
— standard e-Instant games, including ticket games, probability games, number games and high/low games,
— custom e-Instant games,
— supporting services, including configuration, scheduling, risk- and commercial management,
— e-Instant platform, including random number generator and third party game integrator,
— functionality to the customers support and administrative employees,
— integrations to customers systems.
The development and test process will take place in close cooperation between Danske Lotteri Spil A/S and the supplier. Additionally to the e-Instant solution the supplier must provide training and hypercare after go-live.
Following the delivery the supplier must provide service delivery, which consists of operations, maintenance and support of the e-Instant solution. In addition, the supplier must provide new e-Instant games and business process services covering the handling and monitoring, etc. of the e-Instant games.
Hereto, the supplier shall provide ongoing ad-hoc consultancy services.
The e-Instant solution is required to support multiple sale channels including pc/mac, mobile/tablet and app for customers in Denmark, Greenland and the Faroe Islands.
The contract contains 1 option besides the options for renewal as given in Section II.2.7):
Delivery of converted ticket games — the supplier shall convert and deliver a fixed number of ticket games (scratch games).
Section IV: Procedure
Section V: Award of contract
e-Instant Solution and Related Services
Section VI: Complementary information
Due to lack of suitable tenderers the contracting authority has decided to cancel the procurement procedure.
Postal address: Nævnenes Hus, Toldboden 2
Town: Viborg
Postal code: 8800
Country: Denmark
E-mail: klfu@naevneneshus.dk
Telephone: +45 72405600
Internet address: https://erhvervsstyrelsen.dk/klagevejledning-0
Pursuant to Section 3 of the Danish Consolidation Act No 593 of 2.6.2016 on the Complaints Board for Public Procurement (available at www.retsinformation.dk), the following time limits for filing a complaint apply:
Complaints regarding a candidate not being pre-qualified must be filed with The Complaints Board for Public Procurement within 20 calendar days starting the day after the contracting authority has sent notification to the candidates involved, cf. § 7(1) of the Act on the Complaints Board for Public Procurement, provided that the notification includes a short account of the relevant reasons for the decision.
Other complaints must in accordance with § 7(2) of the Act on the Complaints Board for Public Procurement be filed with The Complaints Board for Public Procurement within:
1) 45 calendar days after the contracting authority has published a contract award notice in the Official Journal of the European Union (with effect from the day following the publication date);
2) 30 calendar days starting the day after the contracting authority has informed the tenderers in question, that the contracting authority has entered into a contract based on a framework agreement through reopening of competition or a dynamic purchasing system, provided that the notification includes a short account of the relevant reasons for the decision;
3) 6 months starting the day after the contracting authority has sent notification to the candidates/tenderers involved that the contracting authority has entered into the framework agreement, provided that the notification included a short account of the relevant reasons for the decision;
4) 20 calendar days starting the day after the contracting authority has published a notice concerning its decision to uphold the contract, cf. the principle in § 185(2) of the Public Procurement Act (act No 1564 of 15.12.2015 — available at www.retsinformation.dk).
The complainant must inform the contracting authority of the complaint in writing at the latest simultaneously with the lodge of the complaint to The Complaints Board for Public Procurement stating whether the complaint has been lodged in the standstill period, cf. § 6(4) of the Act on The Complaints Board for Public Procurement. If the complaint has not been lodged in the standstill period, the complainant must also state whether it is requested that the appeal is granted delaying effect, cf. § 12(1) of the said act.
The e-mail of The Complaints Board for Public Procurement is stated in Section VI.4.1).
The Complaints Board for Public Procurement’s own guidance note concerning complaints is available at the internet address stated in Section VI.4.1).
Postal address: Carl Jacobsens Vej 35
Town: Valby
Postal code: 2500
Country: Denmark
E-mail: kfst@kfst.dk
Telephone: +45 41715000
Internet address: http://www.kfst.dk